Broke and unemployed, performer Miki takes refuge with her parents, Takis and Dora, on working-class Hope Street. Wannabe entrepreneur, Hoa, is planning a karaoke spectacular. Uni student Layla fences against Jackie and it's love at first sight. Teenagers Tatiana and Taghred try to enlist Ozzie's help in getting to the soccer trials. Finally, after the police visit Miki's house, her no-nonsense mother, Dora, forces Miki to apply for a job as a receptionist with the local GP, conservative, 30-something Joe. Neither Joe nor Miki seriously think Miki can do the job but there's a spark between them and she gets it.

Miki's receptionist style proves too eccentric for Dr Joe, and he replaces her. She's devastated. Tatiana's prospects at the soccer trials are ruined by Osama's angry reaction to racist taunts. So, with Miki as manager, Tatiana forms her own soccer team - the Hoperoos. Layla reluctantly breaks a date with Jackie. Snatching triumph from the jaws of disaster, Hoa stages his karaoke spectacular in Hope Street park. Layla and Amen perform a dance routine and Tatiana, Taghred and Suong sing but Miki is the headline act. Impressed, Joe decides Miki is the receptionist he needs.

Miki wants to land the part of a hooker in a TV commercial. Plus, she's holding down her receptionist job and organising the Hoperoos. Joe is fed up with Miki's unreliability, and Jan's home renovation obsession and her disinterest in sex its driving him to therapy. Meanwhile, Layla goes deeper into Jackie's world and Ozzie's frustration with his mother is resolved. Tatiana's loyalty to soccer is challenged when she's offered a gig as lead singer of Dead Fish, while Hoa believes he's on to a sure thing with talented young chef, Jana. Finally Miki gets offended by the commercial director's ethnic stereotyping and storms out of her audition.

Miki's tirade against the TV director attracts the interest of handsome, suave, Nico. Joe however, unamused by Mikis work attitude, fires her again. Layla is torn between Sharif, her fiancé, and Jackie. Hoas plans to makeover an old-fashioned restaurant are ruined by the drunken Jana but he and Lien end up having an evening out together. Tatiana has doubts about the Dead Fish music but it's ultimately Osama who steers her back to soccer. Nico makes Miki an offer she can't refuse and, undaunted by being fired, she hatches a strategy to re-ingratiate herself with Joe.

Anxious to prove to Joe that she has an active sex life, Miki sets up a date with Nico. Joe retaliates by arranging an evening out with Jan. Hoa ignores Lien and Suong's warnings about his business partnership with shifty Amen, and Tatiana rebels when she's undemocratically appointed captain of the Hoperoos. Layla and Jackie are frustrated in their attempts to be alone together, and Ozzie is arrested on an underage driving charge. Miki pretends to Joe that she and Nico enjoyed a night of passion. Joe, whose sex-life with Jan is non-existent, is very jealous. Then Joe is thrilled to discovers what really happened, or didn't happen, between Nico and Miki.