In a department store at night, display designer Jodie is working on a display of Hats for the sale the next day. Jeff, a mannequin that comes to life at night - and is learning about the world, is learning about hats, along with Muffy, a mouse that lives in a hole in the wall in the store, and talks in rhyme. Also, Sam Crenshaw, the night watchman is doing his duty rounds with the help of his talking computer TXL and reveals a secret wish about wanting to be a cowboy. The rest of this episode focuses mostly on hats as the ""Today's Special"" gang gets together for the first time.

As Jodie is working on her display of snow, Jeff learns about snow as we all wait for the first snowfall that is due that night.

Jodie sets up her flower display and is glad to have a nose to smell the flowers. Sam, However, is allergic to some of them and keeps clear. Muffy has a cold and is in bed in this episode. And Jeff mysteriously puts a cup on his nose and Jodie and Sam try to figure out why but Jeff won't tell them. They thought it was because he hurt it, or he doesn't like it, But Jodie discovers that Jeff thought his nose was going to fall off when his toy soldier's nose did.

Jodie couldn't go to her family picnic at her Aunt Millie's because she had to work. She was a little sad, and Sam cheered her up by taking her to the hospital to see all the newborn babies during meal break. But Jodie is later in for a surprise when her Aunt Millie shows up at the store to see her instead. Meanwhile, Jeff is feeling a little sad because he doesn't have a family. But Aunt Millie shows him that his special family are the ones who care about him: Jodie, Sam and Muffy.

Jodie needs help setting up her camping display and Sam and Muffy have a lot of experience, but they both want to be in charge, so Jodie flips a coin for it and Sam win the toss. After everything is set up, they have a little camp-out in the store, since Jeff can never go outside. During their cam-out, they discover a skunk, which turns out to be a fake. Sam teaches Jeff to fish in a wading pool and ends up catching a toy fish, and they end up hearing sounds of a mountain lion. It turns out to be Muffy playing tricks on them after feeling left out.